FAQs

Here are some frequently asked questions from our customers. If your question still isn’t answered - feel free to email us here!

  • You can:

    • Call us at (623) 282‑4499

    • Email info@happyvalleypoolcare.com

    • Submit a service request via our “Request Service” form on the website

      We’re based in Peoria, Arizona, and serve the Northwest Valley area

  • Because every pool is different, we don’t provide official pricing until we’ve seen the pool in person. Factors like size, equipment, condition, and surrounding debris all affect service needs.

    We offer free, no-obligation quotes and will give you a clear price after a quick site visit. Most customers appreciate how transparent and consistent our pricing is once service begins.

  • We provide:

    • Full‐service weekly maintenance — debris removal, brushing, vacuuming, filter backwash/cartridge cleaning, water chemistry balancing, and equipment checks

    • Filter cleaning for cartridge systems

    • Green‑to‑Clean algae recovery service

    • Pool equipment installations (filters, pumps, cleaners)

    • Drain & Acid Washes - water and surface reset

  • Our weekly maintenance program includes approximately 48 visits per year, roughly once a week, with reminders before each visit.

    • Skimming and emptying baskets

    • Brushing walls, steps, and vacuuming as needed

    • Backwashing or cleaning filters, salt cell cleaning when necessary

    • Testing and balancing water chemistry

    • Equipment operation inspection

    • You’ll receive a detailed checklist via email after each service

  • Yes! We specialize in cartridge filter cleaning—removing debris and maintaining efficiency. We also backwash sand and DE filters as part of our standard service.

  • Absolutely. We install:

    • DE, cartridge, and sand filters

    • Automatic pool cleaners

    • Variable-speed pumps

      Ideal for upgrades, replacements, or new equipment installations

  • Yes—we are licensed, bonded, and insured, operating under ROC #360276 in Peoria, AZ

  • We serve the Northwest Valley, including Peoria and surrounding communities in Arizona.

  • After each service visit you’ll receive an email summary, detailing tasks completed and any notable observations or recommendations.

    We also periodically send out company updates to all customers.